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Core: Why is my Ledger disconnected from Core extension?
Core: Why is my Ledger disconnected from Core extension?
Amanda avatar
Written by Amanda
Updated over 4 months ago

The Core team is aware of the Ledger disconnection issue from Core extension with versions 0.8.3 and 0.8.4 of the Avalanche Ledger application. For users experiencing this issue, please try the following steps:

If the Core extension wallet was created with the Ledger:

  1. Open the Core extension menu and click Lock Core.

  2. Click Forgot Password? to reset Core extension and remove the connected account.

  3. Restart the onboarding process with the Ledger.

If the Ledger was imported to an existing Core extension wallet:

  1. Delete the imported Ledger accounts from the Account Manager.

  2. Import the Ledger accounts again in the Account Manager.


For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.

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