Core web FAQ
Amanda avatar
Written by Amanda
Updated over a week ago


What if all of my AVAX is not visible when connecting a Ledger to Core web?

The Avalanche Wallet uses the BIP44 derivation path, and Core extension has two options: BIP44 and Ledger Live. If users did not select the BIP44 derivation path when setting up their Core extension, they may not see all of the AVAX associated with their wallet.

Users should try clearing their Core extension wallet and reconnecting their Ledger while choosing the BIP44 derivation path. For more information on how to do so, please refer to this article.

Why can’t I see my Bitcoin network funds in my Portfolio?

Core extension is the only compatible extension option to view your Bitcoin network assets in Core web. As an alternative, users can search their Bitcoin address in the search bar to view the balance if their Bitcoin funds are in a Bitcoin wallet not connected to their currently connected browser extension.

How are HD wallet addresses handled in Core web?

Core supports deriving active HD addresses with the same algorithm used by the Avalanche Wallet.

Users using a Ledger device with Core extension should choose the BIP44 derivation path to see the same HD addresses generated through the Avalanche Wallet when viewing their portfolio on Core web.

Why do the X and P Chain addresses look different? Why is there only 1 address?

In the Avalanche Wallet, the X and P Chain addresses were dynamic and changed after each use. In Core web, they are static and will not change after each use. Users can see the X/P Chain address in the Portfolio.

Why don't I see my full P-Chain balance and activity?

There are many possibilities why you may not see your full balance. One possibility is there is currently a cap of 64 P-Chain addresses being displayed. If this is an issue, a user can get a full view of their balance by consolidating UTXOs to an address within the first 64 address limit. Any UTXOs in addresses greater than the first 64 won’t be visible in the displayed balance.

Core Stake

What wallet extension can I use with Stake?

Core Stake is currently only available through Core extension or direct Ledger connection to Core web. If not already installed, Core extension can be installed on Google Chrome here.

What are the minimum requirements for Validating and Delegating through Stake?

To learn more about validating and delegating requirements, please view the Staking FAQ and Validating FAQ.

How can I get AVAX to use in Stake?

Users can buy or swap for AVAX in Core web, and if the funds need to be moved to the P-Chain, users can cross-chain transfer the funds from the C or X-Chain.

I tried cross-chaining some AVAX and they didn’t import on the destination chain. How can I find them?

If there are any pending UTXO transactions from a cross-chain transfer, there will be a notification for users at the top of the screen letting them know. Clicking on the “Import” button will trigger the wallet to import any pending imports for the X, P, and C-Chains.

What hardware wallets can I use with Core Stake?

Core Stake is currently only compatible with Ledger at this time.

Why can't I see all of my delegations on Core mobile's Stake?

If users have previously used the Avalanche wallet for staking, their P-Chain funds may be on a dynamic address. Core web will aggregate all previously used dynamic P-Chain addresses for users to be able to see all of their funds and previous delegations in one singular location.

If users are trying to stake on Core mobile and do not see their full P-Chain balance, nor the full delegation history they should proceed to Core web’s Stake to delegate from there.

I thought Core only had Delegation capabilities, do you support Validating as well?

Core web supports both Validating and Delegating. The Core mobile application only supports Delegating.

How do I stake with a Keystore file?

Users can manually migrate their private keys or recovery phrases from their Keystore files into Core extension.

Direct Ledger Connection

The following features are available to directly-connected Ledgers as of September 9th, 2023:

  • Viewing Bitcoin and X, P, and C-Chain assets in the portfolio.

  • Functionality of delegating, validating, and cross-chain transferring AVAX in Core web’s Stake.

  • EVM network transactions (sending and swapping tokens) for both Avalanche C-Chain and Ethereum networks.

The following features are NOT available to directly-connected Ledgers as of September 9th, 2023, but will be added in a future release:

  • Bridging funds between Avalanche and Ethereum or Avalanche and Bitcoin networks. To use this feature with a ledger, connect a browser extension to Core web or bridge through Core extension or Core mobile directly.

  • Sending Bitcoin funds. To use this feature with a Ledger, connect Core extension to Core web, or send BTC funds through Core extension or Core mobile directly.

What derivation path is used when directly connecting a Ledger to Core web?

The BIP44 derivation path is used. If users want to connect their Ledger to Core web with the Ledger Live derivation path, they should connect the Ledger to Core extension and connect that to Core web.


The Knowledge Base, including all the Help articles on this site, is provided for technical support only, without representation, warranty, or guarantee of any kind. Nothing in the Knowledge Base constitutes an offer to sell or solicitation of an offer to buy any security or other regulated financial instrument. Nothing in the Knowledge Base is meant to be technical, investment, financial, accounting, tax, legal or other advice; please consult your own professionals. Stake is a user-directed, self-custodial software that allows users to stake directly to a protocol and receive rewards directly from the protocol. Please conduct your own research before staking or delegating your tokens. Please review this Notice and the Terms of Use.

For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.

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