Users who withdrew their AVAX on the wrong network can follow the general steps below to access their funds and return them to the original location:
NOTE: If not already in the wallet, users will need to obtain the chain's gas token for transaction fees when returning their non-C-Chain AVAX to the original platform.
Add a custom Layer-2 network to Core. Users can visit https://chainlist.org/ for RPC information for both the Polygon and BSC networks.
Once the appropriate network is added to Core, make that network the primary network.
Return the non-C-Chain AVAX to their original source (for example, an exchange). Restart the withdrawal process and choose the Avalanche C-Chain network.
For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.