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Core web: What if my cross-chain transaction didn't work?
Core web: What if my cross-chain transaction didn't work?
H avatar
Written by H
Updated over a week ago

A cross-chain process takes 2 transactions to fully complete when moving AVAX between the X, P, and C-Chains. If the 2nd transaction is not signed the unimported UTXO will not show in the appropriate chain balances. To remedy this, simply use Core web to Import that UTXO to complete the cross-chain process.


1. Navigate to Stake and select Cross-chain Transaction.

2. Click the Import button.

Note: If the 2nd transaction isn't signed, users must set up the cross-chain setup exactly as you had it originally when starting the tx (ex. X->P, P->C, C->X, etc...) otherwise if the choices are not setup as originally attempted, the above warning will not show.

Also, note that unimported UTXOs will not show in the balances if BOTH the cross-chain txs are not signed.


For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.

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