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Core web: Why I don't see all of my assets that I'm expecting to see?
Core web: Why I don't see all of my assets that I'm expecting to see?
Amanda avatar
Written by Amanda
Updated over a week ago

Connecting with a Ledger?

Core supports two derivation paths for Ledger: BIP44 and Ledger Live. Connecting a Ledger directly to Core web uses the BIP44 derivation path. For more information, please check out this article to determine which derivation path the funds are on.

Looking for Bitcoin network assets?

Core derives its own Bitcoin network address regardless of how the wallet is set up (a mnemonic or Ledger in Core extension, or a Ledger connected directly to Core web).

Users who have funds in Ledger Live's application WILL NOT see these funds when connecting their Ledger devices to Core extension or Core web due to Core's unique derivation path. If users want to see or use their Bitcoin funds in Core, they will need to send the Bitcoin from Ledger Live to the address seen in Core extension or Core web.

Is the wallet in Testnet mode?

If a user's connected wallet is connected a testnet network, they will not see their mainnet funds. If connected to Core web via Core extension, an orange banner indicating the wallet is connected to tesetnet will be seen at the top of the screen.

For any additional questions, please check out the Core web FAQ.

For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.

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