1. If Core mobile is not already installed, users can download it from the iOS App Store or Google Play Store, depending on their device.
2. Open the application.
3. Users will have two options to access an existing wallet:
Continue with Google / Apple.
Access Existing Wallet
Google or Apple Login
Google or Apple Login
Select either Connect with Google or Connect with Apple.
Select the email address or add it if it is not already logged in on the mobile device.
If users have set up multi-factor authentication (MFA) for their account previously, use it to complete the log in. They can also choose to add MFA at this step, or set it up later.
Acknowledge the Terms and Conditions.
Choose to opt in to Core Analytics by selecting Unlock / No thanks.
Recovery Phrase
Recovery Phrase
Select Access Existing Wallet.
Select Type in a recovery phrase.
Acknowledge the Terms and Conditions.
Choose to opt in/out for Core Analytics by selecting Unlock / No thanks.
Enter the recovery phrase and click Import.
Keystone 3 Pro
Keystone 3 Pro
Select Access Existing Wallet.
Select Add using Keystone.
Acknowledge the Terms and Conditions.
Choose to opt in/out for Core Analytics by selecting Unlock / No thanks.
Open the Connect to Software wallet option on the Keystone 3 Pro and select Core.
Scan the QR code shown on the Keystone 3 Pro.
After following one of the accessing account steps above, create and verify a pin.
Users will be asked if they want to use biometric login for the application (Face ID or Touch ID).
Name the wallet and select an avatar.
For any additional questions, please view our other knowledge base articles or contact a Product Support team member via the chat button. Examples are for illustrative purposes only.