If Core mobile is not already installed, users can download it in the iOS App Store or the Google Play Store depending on their device.
Open the application.
Users will have two options to access an existing wallet:
Continue with Google / Apple.
Access Existing Wallet (by entering a recovery phrase).
Google or Apple Login
Google or Apple Login
Select the Connect with Google or the Connect with Apple.
Select the email address to use or add it manually if it is not already logged in on the mobile device.
If users have set up an additional MFA for their account previously, use it to complete the log in. They can also choose to add MFA at this step, or set it up later.
Choose to opt in or out for Core Analytics by selecting Unlock or No Thanks.
Name the wallet and create a pin.
After verifying the pin, users will be asked if they want to use biometric login for the application (Face ID or Touch ID).
Recovery Phrase
Recovery Phrase
Select Type in a recovery phrase.
Choose to opt in or out for Core Analytics by selecting Unlock or No Thanks.
Enter the recovery phrase and click Sign in.
Name the wallet and create a pin.
After verifying the pin, users will be asked if they want to use biometric login for the application (Face ID or Touch ID).
For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.