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Core web: Why is my Bitcoin balance showing zero when a transaction is pending?
Core web: Why is my Bitcoin balance showing zero when a transaction is pending?
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Written by Lavinia Talpas
Updated over a week ago

The BTC balance shows the available balance only, therefore if a user's UTXOs belong to unconfirmed transactions, they will not be included in the balance here.

Note: The funds are safe, but there may be a temporary time span while the UTXO is processing that the balance will show 0. To understand why it does this, please read the example below.

Example: If Person A has a $20 bill and needs to pay Person B $5. They must hand over the entire $20 bill and wait for the change. With UTXOs, the basic principle is the same.

If you fund the BTC address with 20 BTC and want to send 5 BTC. You must send the 20 BTC and wait for the change. During this period while the UTXO is processing, the balance may reflect 0 for a short period of time until the transaction is complete and the "change" is returned.


For any additional questions, please view our other knowledge base articles or contact a support team member via the chat button. Examples are for illustrative purposes only.

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